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At Pertemps,
The average salary for:

Assistant Optical Manager
in South West is
£25,000

Salary Ranges for this role

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JOB DESCRIPTION

An Assistant Optical Manager is a professional who works in the optical industry, often in optometry practices, optical retail settings, or eye care clinics. They provide support to the optical manager or practice owner in overseeing daily operations, managing staff, and ensuring the efficient delivery of eyecare services.

QUALIFICATIONS

Entrants usually possess GCSEs/S grades. Training is typically received on-the-job, supplemented by study towards vocational qualifications. NVQs/ SVQs are available in relevant areas and at various levels, and apprenticeships may be available.

TASKS

  • Assist in recruiting, training, and supervising optical staff, ensuring they adhere to standard operating procedures..
  • Ensure a high level of customer service by addressing inquiries, resolving issues, and maintaining a positive customer experience..
  • Support staff in assisting customers with selecting eyeglasses, contact lenses, and other optical products..
  • Oversee the processing of orders for eyeglasses and contact lenses, including prescription verification and order coordination with suppliers..
  • Manage inventory levels of eyewear frames, lenses, contact lenses, and optical accessories..
  • Assist in setting and achieving sales targets for the optical department, monitoring performance, and implementing strategies to meet goals..
  • Work to ensure the efficient flow of optical services, including appointments, eyewear fittings, and order fulfilment..
  • Oversee billing processes, insurance claims, and payment handling for optical services..
  • Support staff development through training, performance evaluations, and ongoing education about optical products and services..
  • Ensure compliance with industry regulations, standards, and guidelines related to eyecare services..