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£26,000 - £30,000 Per Annum
Full Time, Permanent
High Wycombe, Buckinghamshire
Ref 372220073
Posted 27 days ago
Pertemps
£12.77 Per Hour
Full Time, Temporary
Loughborough, Leicestershire
Ref 068105495
Posted 15 days ago
RGB Network
£26,000 - £30,000 Per Annum
Full Time, Permanent
Clapham, Greater London
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Posted 21 days ago
RGB Network
£30,000 - £35,000 Per Annum
Full Time, Permanent
Central London, Greater London
Ref gtengservcor
Posted 14 days ago
Pertemps
£25,000 Per Annum
Part Time, Permanent
London, Greater London
Ref 775112600
Posted 28 days ago
Pertemps
£13 - £15 Per Hour
Full Time, Temporary
Daventry, Northamptonshire
Ref 299100781
Posted 6 days ago
Pertemps
£13 - £15 Per Hour
Part Time, Temporary
Daventry, Northamptonshire
Ref 299100769
Posted 5 days ago
Pertemps
£28,000 Per Annum
Full Time, Permanent
London, Greater London
Ref 232104115
Posted 18 days ago
Pertemps | Thames Water
£33,200 - £44,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 44736
Posted 13 days ago
Pertemps | Thames Water
£33,200 - £44,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 44735
Posted 13 days ago
Frequently Asked Questions:
How many Customer Services Adviser jobs are available on Pertemps?
There are 33 Customer Services Adviser jobs available on Pertemps right now.
What does a Customer Services Adviser do?
A Customer Services Adviser is a professional dedicated to providing expert advice, assistance, and support to customers. This role involves addressing inquiries, resolving issues, and offering guidance to ensure a positive and satisfactory customer experience.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Offer expert advice and guidance to customers on product or service usage and benefits..
- Resolve customer issues, complaints, or requests in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant and up-to-date information..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
What are the entry requirements for a Customer Services Adviser?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.